Submit a request

Please enter the details. If you are reporting a problem with course content, provide: CATs Step level, unit and screen number e.g. Step Up 2, Unit 1, Screen 2/8. If you are reporting a problem involving the CATs Step apps, please screenshot the 'About' page found by clicking the menu option in the top right of the app screen.

Please enter the type of device on which the issue occurs.

Please enter the version of the operating system e.g. Android v6

If the problem concerns a learner, enter the code which was provided to the learner.

If the problem concerns a learner, enter the email address which was provided to the learner.

I agree this is a technical defect I am unable to resolve by reference to the provided support materials. CATs will resolve the issue in accordance with the timescales set out in the licensee agreement.

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